Associating problems or incidents to change
Problems/Incidents which caused the change as well as future problems/incidents which can be addressed by the change can be associated to it under this section.
Associating Problems with Change
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Select Problems/Incidents tab
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Click Attach button under Problems List section
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Choose Problems to be associated with the Change
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Click Associate Problems button
Associating Incidents with Change
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Select Problems/Incidents tab
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Click Attach button under Requests List section
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Choose Incidents (Requests) to be associated with the Change
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Click Associate Problems button
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Associated incidents/problems can be disassociated using Detach Request(s) (or) Detach Problem(s) buttons respectively
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Both types of requests (requests which were the cause for the change and requests which will be caused due the change) can be associated with the change