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ServiceDesk Plus · User Guide

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How can we help you?

Get Started

Getting Started

Log into the self-service portal of your service desk.

FAQs

Check out some of the frequent questions that users have about ServiceDesk Plus

Report an Incident

Report an issue or a service disruption that's preventing you from performing your everyday tasks.

Raise a Service Request

Request for services such as a new laptop, mobile device, and more easily. 

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Glossary

Familiarize yourself with the various technical terms and features used in ServiceDesk Plus.

Chat with Technicians

Instantly chat with the technicians and solve your issues without raising an issue or a service request

Update Personal Details

Learn to how to update your personal details in self-service portal