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ServiceDesk Plus · Admin Guide

Space Status

Here, you can create custom statuses for the spaces. The statuses created here will be available for selection while adding or editing a space. By default, there are 5 statuses.

To create a new space status,

  • Go to Admin > Customization > Space Management > Space Status. If you are using the old UI, go to Admin > Space Management > Space Status.
  • Click +New in the header menu.
  • Enter a name and choose a color for the status.
  • Enter a description about the status and click Save.  

Illustration 1: Space Status