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ServiceDesk Plus · Admin Guide

OAuth Providers

Track and manage authorization servers that enable the application to retrieve user data and authorize logins by registering them in the application.

Register an Authorization Server 

  • Go to Admin > Users & Permissions > OAuth Providers.

  • Click + New.

  • On the New OAuth Provider slideout, enter the following details:

Field

Description

Provider Name

Enter the authorization server name. Example: Microsoft Azure

Client ID

Specify the Client ID, Authorization URL, and the Token URL generated while registering the application in the authorization server.

 

Authorization URL

Token URL

Icon

Upload an icon to indicate the authorization server on the login form.

- All fields are mandatory

  • Click Add.

Illustration 1: OAuth Providers

 List View Actions 

  • Use Actions Illustration 2: OAuth Providers next to an authorization server name to edit and delete the record.

  • Click Search Illustration 3: OAuth Providersto filter out a specific authorization server.

  • Click View History to view a log of operations performed within OAuth Providers. 

  • You can also set the number of records to be displayed per page and navigate through different indexes.