Software License

 

ServiceDesk Plus helps you to manage software licenses installed across the enterprise. You can consolidate and manage all your software licenses from a single screen. You can key-in all the licenses purchased earlier and track future purchase of software licenses through the Purchase module.

 

Software License can be added in the following ways:

• By accessing Quick Actions menu --> and selecting Software Licenses

• By accessing Assets module --> and selecting Software Licenses

A software license can be:

• Upgraded so that the latest version of the software can be run using the same license

• Downgraded so that the prior versions of the software can be run using the same license

Sections listed below will help you understand software licenses better:

• Adding Software License

• Allocating Software License

• Upgrading Software License

• Downgrading Software License

• Deleting Software License